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Frequently asked questions
Our live healthcare professionals will contact discharged patients to ensure a smooth transition and address any concerns. This proactive approach enhances patient satisfaction and reduces readmissions.
Reputation management involves responding to online reviews and addressing patient feedback on platforms like Google and Yelp. It enhances your online image and fosters patient trust.
Encouraging patients to complete the Press Ganey survey provides valuable insights for performance improvement. Positive survey results contribute to your facility's reputation and patient trust.
Our team engages with patients, encouraging them to share positive experiences on search engines. This activity boosts your online star ratings and attracts more patients.
The Advanced plan offers advanced analytics, providing in-depth data insights and trends derived from patient feedback. This information helps you make informed decisions to optimize patient care and outcomes.
Our plans are designed to accommodate different facility sizes and needs. The Basic plan covers up to 15 discharges per month, the Mid plan covers up to 25 discharges per month, and the Premium plan covers 65 discharges per month.
Yes, the Essential and Advanced plans include a dedicated account manager who will assist you, answer your questions, and ensure you make the most of our services.
Yes, you can upgrade or downgrade your plan based on your evolving needs. Contact our support team, and we'll guide you through the process.
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